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Merlin Intake: Simpler,
Faster Procurement
Conversational intake management software that ensures consumer-grade buying experience and policy compliance.
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Delivering Deep Value Through Built-In Intelligence
“90% of procurement software fail to meet expectations due to poor adoption and complexity”- Spend Matters.
Merlin Intake isn’t just another tool, it’s a built-in solution unlike fragmented add-ons, it works seamlessly across your entire Source-to-Pay ecosystem, ensuring smoother processes & faster results.
Others: Bolt-On
Zycus: Built-In
Make Procurement Easy for Everyone
Drive early spend visibility, compliance, adoption-all with Merlin Intake
Easy Access
Easy Access
MS Teams Integration: Access Merlin Intake directly within Microsoft Teams and Slack, enabling collaboration and decision-making without switching platforms.
Request, track, approve with ease: AI-powered intake gathers the right information by asking relevant questions, simplifying and accelerating the approval process.
Dynamic & Collaborative Workflows: Customize workflows for collaborative approvals and bulk processing, leveraging data from the e-procurement module.
Single Entry Point for all Stakeholders: A unified access point for vendors, suppliers, legal teams, and procurement teams, streamlining collaboration across the board.
Better Control
BETTER CONTROL
Embedded Policies: Customize embedded workflows to reflect your organization's specific compliance and procurement requirements.
Contracting Policy Flow Compliance: Define policy brackets for suppliers outside catalogues, tailoring approval flows to meet diverse policy needs.
3rd-Party Integration Support: Seamlessly integrate with all key external systems to align procurement processes with your existing ecosystem.
Spend Tracker: Monitor and manage spending in real time, keeping procurement aligned with organizational budgets and goals.
Seamless Procurement Orchestration
Seamless Procurement Orchestration
One-Click Sourcing Activation: Instantly transition requests to eRFX or eAuctions with a single click, making it easy to handle both simple and complex procurement events.
Fire ANA Directly from Intake: Leverage Autonomous Negotiation Agents (ANA) directly within Merlin Intake to initiate negotiations seamlessly, driving significant cost savings and enhancing procurement efficiency.
Preferred Vendor Routing: Route requests to approved catalogue vendors, suggest alternatives for non-catalogue items, or onboard new suppliers with ease.
Data Genie Integration & Custom Reporting: Generate tailored reports and insights with Data Genie, ensuring data-backed decision-making at every stage.
Smarter Procurement, Powered by Gen AI
Delivering Deep Value Through Built-In Intelligence, Merlin Intake isn’t just another tool it’s a built-in solution unlike fragmented add-ons, it works seamlessly across your entire Source-to-Pay ecosystem, ensuring smoother processes & faster results.
Value Delivered Across the Organization
Employees
Simplified processes that eliminate friction and make procurement user-friendly.
Accessible tools that require no training or technical expertise.
Procurement Team
Automation of repetitive tasks, freeing up time for strategic initiatives.
Business Leaders
Vendors
Improved visibility into requirements and faster resolution of queries.
WHAT SETS US AHEAD
Reduced cycle times
Leveraging Zycus’s intake management solution to reduce the requisition cycle times, improving procurement efficiency.
Generative AI at its core
At the heart of our Merlin Intake solution lies Generative AI, which not only speeds up the procurement process by 70% but also simplifies it.
Seamless integration and adaptability
Designed to integrate flawlessly with MS Teams, our solution ensures that procurement processes are brought directly into the flow of everyday work.
Hear From Our Customers
“The process with Zycus has been very good, very strong. The process that has improved the most with Zycus’ digitization has been our true visibility on spend on a one-click basis. Something that used to take us weeks is now done in 2 seconds.”
Gabriel Kiewek
Chief Operating Officer
“There were a lot of competing deadlines, but Zycus was open to engage regarding the challenges we experienced and responsive towards developing a solution. The team at Zycus displays a collaborative and solutions-oriented approach.”
Head of Non Trade Procurement
I’m excited to share my experience with implementing Gen-AI Merlin Assist in our organization. This AI-powered tool has transformed how we manage Source-to-Pay requests, providing real-time notifications to keep us informed and enabling seamless on-the-go approvals.
I’m impressed with Zycus for providing a single platform that fosters team collaboration and customizing solutions to meet our needs at Regeneron. Their quick turnaround on change requests has been excellent. They are a great company to work with.
“The process with Zycus has been very good, very strong. The process that has improved the most with Zycus’ digitization has been our true visibility on spend on a one-click basis. Something that used to take us weeks is now done in 2 seconds.”
Gabriel Kiewek
Chief Operating Officer
“There were a lot of competing deadlines, but Zycus was open to engage regarding the challenges we experienced and responsive towards developing a solution. The team at Zycus displays a collaborative and solutions-oriented approach.”
Head of Non Trade Procurement
Trusted by 500+ leading brands
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Trusted by industry leaders on Gartner peer insights
FREQUENTLY ASKED QUESTIONS
Zycus’ Merlin Intake is an AI-powered procurement intake solution that simplifies the process of initiating and managing procurement requests. It standardizes intake workflows, enhances visibility, and ensures policy compliance while seamlessly integrating into the Intake-to-Pay process. By reducing manual efforts and eliminating bottlenecks, it accelerates procurement efficiency.
Merlin Intake leverages AI Agents to automate procurement requests, approvals, and decision-making. These AI-powered agents assist in:
- Auto-classifying & routing requests based on category, urgency, and budget
- Providing smart recommendations for preferred suppliers and contracts
- Ensuring compliance by cross-checking requests against procurement policies
- Reducing procurement cycle time through proactive workflow automation
This intelligent Intake Management solution minimizes manual interventions and enhances the efficiency of procurement teams.
Traditional procurement intake often involves manual emails, spreadsheets, and fragmented approval workflows, leading to inefficiencies and delays. Zycus’ Intake Management modernizes this process by:
- Providing AI-driven request categorization & approvals
- Automating intake workflows to reduce cycle times
- Offering real-time request tracking & visibility
- Integrating seamlessly with procurement systems & ERPs
This transformation ensures a structured and compliant Intake-to-Pay process.
Yes! Merlin Intake Management integrates seamlessly with platforms like Microsoft Teams and Slack, allowing users to:
- Submit procurement requests directly from their chat interface
- Receive AI-driven procurement guidance in real-time
- Track approvals & status updates without switching applications
This ensures procurement teams collaborate efficiently while reducing response times.
Zycus’ AI-powered Intake Management embeds compliance controls into the procurement workflow by:
- Enforcing policy brackets for purchases outside pre-approved catalogs
- Providing AI-driven contract recommendations to ensure vendor compliance
- Tracking real-time spend & budget impact before approvals
- Automating risk & policy checks at the intake stage
By ensuring compliance early in the Intake-to-Pay process, organizations can mitigate risks and optimize costs.
- AI-powered automation reduces manual effort in processing requests
- Faster approvals & request tracking streamline procurement workflows
- Policy-compliant intake workflows ensure adherence to procurement guidelines
- Seamless integrations with ERP & procurement systems improve efficiency
- Enhanced collaboration via Microsoft Teams & Slack for real-time procurement decisions
With Merlin Intake, organizations accelerate their procurement intake while maintaining control and compliance.